Frequently asked questions.

The very best Physiotherapy treatments and patient care convienienlty located on Orchard Road and Raffles Place

  • Your first session will last 60 minutes and includes a comprehensive consultation and assessment of your condition. Your physiotherapist will take the time to understand your symptoms, medical history, lifestyle, and goals.

    This will be followed by hands-on treatment or guided movement therapy tailored to your needs. You’ll also receive education on your condition and a clear plan for your recovery or performance goals.

    We recommend wearing comfortable attire that allows easy movement. If needed, shorts are available at the clinic for you to change into before your session.

  • Our hours of operation are Monday to Friday, 7:30 am to 7:30 pm, and Saturday, 8:30 am to 1:30 pm.

    After-hours, Sundays, and public holidays are available via phone and whatsapp appointment enquiries.

  • Your insurance plan may require a doctor’s referral for physiotherapy in order for you to be reimbursed for your physiotherapy sessions. It is best to check with your company or insurer regarding your insurance plan and its conditions.

  • The time it takes to feel better after physiotherapy varies greatly depending on the nature and severity of your condition, your overall health, and adherence to your treatment plan, but you can typically expect to see improvements within 2 to 4 sessions of consistent treatment. 

  • Raffles Place, In Touch Physiotherapy Clinic

    Directions to RB Capital Building Malacca St station (Singapore) with public transport

    The following transport lines have routes that pass near RB Capital Building Malacca St

    Bus: 100174E196E57575.

    Metro: EAST WEST LINENORTH SOUTH LINEDOWNTOWN LINE.Ferry: RIVER CRUISE BY WATERB.

    Orchard , Physiofocus Physiotherapy Clinic

    Directions to Forum The Shopping Mall station (Singapore) with public transport

    The following transport lines have routes that pass near Forum The Shopping Mall

    Bus: 105106123174E36.

    Metro: NORTH SOUTH LINETHOMSON-EAST COAST LINEDOWNTOWN LINE.

  • Come to your appointment dressed in your daily attire, preferably stretchy material that doesn’t restrict your movement. We have shorts on the premises that can be provided if required. 

  • Our gymnasium is equipped with a wide array of Pilates apparatus, a full-scale strength and conditioning workstation, and cutting-edge performance assessment tools such as the VALD system. We also offer advanced electrotherapy technologies including shockwave therapy, blood flow restriction, and pneumatic compression devices—all designed to support comprehensive rehabilitation, injury prevention, and high-performance training.

  • Prohealth Singapore clinics provide direct billing services to several insurance partners: Cigna, Fullerton Alliance, Bupa, International SOS, Great Eastern, Doctors Anywhere, AXA ?

  • If you need to cancel or reschedule, please kindly give at least 1 hour’s notice so we can offer the slot to others in need.

Testimonials

Contact Us

Operating Hours

Mon - Fri: 7:30am to 7:30pm

Sat: 8:30am to 1:30pm

After-hours, Sun, and PH by phone/Whatsapp

Raffles Place

Prohealth In Touch Physio
22 Malacca Street, #14-02
RB Capital Building, Singapore 048980

Phone: +65 6533 0968
WhatsApp: +65 9111 5623
Email: hello@intouchphysio.com

Orchard Road

Prohealth Physio Focus
583 Orchard Road, #07-01
Forum Office Tower, Singapore 238884

Phone: +65 6734 8151 
WhatsApp+65 9168 5539
Emailhello@physiofocus.com.sg

Meet the Team

Two women smiling and holding a resistance band in a modern office with a view of tall buildings outside the window.

Insurance Partners

Logo for Doc+ Doctor Anywhere, with a large blue 'D', a gray 'A' with a black plus sign, and the words 'Doctor Anywhere' beneath.
Bupa logo with blue background and white heartbeat line.
Cigna Healthcare logo with blue text and green and blue graphic elements.
The logo of the American Volleyball Association, featuring bold white letters 'AVA' on a blue background with a red diagonal line.
A stylized graphic with a large blue arrow curving around text that says 'Google Analytics' in bold black letters.
Logo of Great Eastern featuring a red lion and blue text.
Allianz logo in blue with the company name and circular emblem with three vertical bars.

Prohealth Asia Singapore clinics offer direct billing service for several insurance providers.

In case your insurance provider isn’t listed here, we’ll be able to provide a digital copy of your itemised bill via email so you will be able to submit it for reimbursement.